Shipping Policy
We want shipping to be easy to follow from checkout to doorstep. Here is how we handle it at Jessica Buwick.
Where we ship
- Countries: We ship within the United States and the United Kingdom.
- Future expansion: We are looking into adding more destinations.
Shipping costs
- Cost: Free shipping on every order.
- No hidden fees: The price shown at checkout is the final delivery price.
Order processing time
- Processing: Orders are prepared within 1 to 2 business days so we can verify, pack and dispatch correctly.
- Weekend orders: Anything ordered over the weekend is processed on the next business day.
Transit time
- Estimated delivery: 4 to 6 business days once dispatched.
- Shipping days: Orders go out Monday to Friday.
- Please note: Delivery windows are estimates and can shift for reasons outside our control, such as high demand, carrier delays or weather. If that happens we will keep you updated.
- Total delivery time: Expect your order within roughly 5 to 8 business days from the day you place it.
How we ship
- Trusted carriers: We ship with established couriers such as DHL, FedEx and UPS.
- Insured shipments: Every order is insured in transit. If something is lost or damaged along the way, reach out to us.
Tracking your order
- Tracking details: Once your order ships you receive a confirmation email with your tracking number and carrier.
- Need help: Email support@jessicabuwick.com with any tracking question.
Missing items
If something is missing from your delivery, contact us within 7 days of receiving your package at support@jessicabuwick.com. We will look into it and either send a replacement or arrange a refund.
Returns
We accept returns within 30 days of delivery on items that are unused, undamaged and in their original packaging. For full details see our refund policy.